Skip to main content

Carnival Cruise line issues scam warning for this popular Mexico destination (and passengers from all cruise lines should take note)

Be careful what you buy

Cruise ship
Felipe Sanchez / Shutterstock

Carnival Cruise Line brand ambassador John Heald has recently taken to Facebook to warn cruise guests of a popular scam in Cozumel, Mexico. Guests on cruises in the Cozumel area have complained of watered-down vanilla purchased in the ports near the dock. 

What is “Vanilla Gate?”

Several guests on a recent Carnival cruise to Cozumel, Mexico, have been expressing concerns about Mexican vanilla that they purchased while the boat was docked. They claim that the vanilla has been watered down and is of lesser quality than traditional pure vanilla. 

Recommended Videos

We apparently have Vanilla Gate going on with reports that some shops in Cozumel are not selling pure Vanilla but watered-down versions of it,” Heald wrote. Many customers have been reaching out to Heald to do something about these inferior products or to close the stores altogether to improve their travel experience. Heald is making it clear, however, that he does not have that power.

“We do not own the shops in Cozumel, we don’t have any control over what they sell, and we cannot close them down.” Heald then urges guests to shop carefully and encourages anyone who has information on where to buy pure vanilla to leave a comment on the post.

People boarding cruise chipse.
Stephanie Klepacki / Unsplash

Is the vanilla really being watered down?

Although it is possible that the vanilla in Mexico is being tampered with, there is no evidence either way. Another possible explanation could be that the guests have purchased a different variety of vanilla that has a different flavor profile than they were expecting. Sometimes, vanilla is also manufactured in different ways that may lead to a unique taste that consumers are not used to.

Alternatively, guests may misunderstand labels or fail to read labels altogether. Some bottles labeled as vanilla contain sugar substitutes or small amounts of water.  

Many cruises dock in Cozumel, such as Royal Caribbean and Princess Cruises. No matter which cruise line you are on, you should be careful when shopping outside of the boat. One of the best travel tips when shopping in another country is to check labels carefully and ensure that the seal on the bottle is intact. It is also important to thoroughly inspect the bottle and look for any signs that it has been tampered with, such as suspicious punctures or cracks.

Amanda Teague
Amanda, an accomplished freelance writer featured in several online publications, is a dedicated explorer of both the world…
iPhone photography tips: How to take better travel photos on your phone
Capture your travel memories with these iPhone photography tips
Solar Eclipse above Mount Mansfield

Emerald Bay, Lake Tahoe Cheyenne Knowles via Unsplash

When I’m in a beautiful setting — like The Chin of Mount Mansfield —  I’ll get out my iPhone and begin snapping photos. Some places are too striking to ignore, and I’ll want to capture the moment to share on social media or reflect on later. Over time, it’s fun to build up a library and look back on those places.

Read more
These popular Delta Amex credit cards — made from a Boeing 747 — are back
Get your hands on a piece of history
Amex

American Express and Delta have joined forces once again to redefine luxury in the world of travel rewards. The iconic Delta SkyMiles Reserve American Express Card and Delta SkyMiles Reserve Business American Express Card are making a triumphant return, sporting a new stunning feature– cards made from repurposed airplane metal.

In a bold move that seamlessly merges innovation with sustainability, the Delta SkyMiles Reserve Card is not only a tool for accruing miles but also a beautiful piece of craftsmanship. Let’s dive into the allure of this new credit card, exploring all of the benefits it has to offer. 
The Delta SkyMiles Reserve Card: the details

Read more
When is the best time to visit Italy? This is when you should go
Want to visit Italy? This is when you should go
Evening light over Venice canal

Venice, Italy Federico Beccari / Unsplash

On a visit to Italy, there’s almost too much to see and do. If you’re a car enthusiast, a guided trip through the Ferrari museums in Maranello or Modena offers a singular experience. For a mix of historic charm and coastal refreshment, the Amalfi Coast delivers in spades. Then there’s the cuisine, from pizza Napoletana in Naples to sweet Tiramisu in Venice. 

Read more